> SUPPORT_CENTER

CONTACT_METHODS

TEXT SUPPORT

Send a message to:

(555) SMART-MS

Include "HELP" for quick support

EMAIL SUPPORT

Send us an email:

support@smartms.com

Response within 24 hours

URGENT ISSUES

For critical problems:

urgent@smartms.com

Priority response

CONTACT_FORM

FREQUENT_QUESTIONS

> How do I cancel my subscription?

Text "CANCEL" to (555) SMART-MS or email support@smartms.com

> Why isn't SmartMS responding to my texts?

Check your phone number is registered and try sending "HELP" for troubleshooting

> How accurate are the directions provided?

Directions are based on real-time data but should be verified with local signage

> Can I use SmartMS internationally?

Currently available in US and Canada. International expansion coming soon.

RESPONSE_TIMES

TEXT SUPPORT

2-5 min

Average response time

EMAIL SUPPORT

24 hours

Maximum response time

URGENT ISSUES

2 hours

Priority response